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Terms & Conditions

Cancellations and Amendments:

  • Bookings cancelled or amended 7 or more days in advance of your arrival date - no charge

  • Bookings cancelled or amended less than 7 days in advance of your arrival will be charged in full, unless we are able to re let your room(s).

If you are concerned about the possibility of cancellation or amendment, you are advised to take out travel insurance.

Early departure:

  • Full booking cost payable

  • Credit/debit card charges will be added to your booking value

Bookings:

  • Must be guaranteed by credit/debit card

Check Out:

  • Check out time is 10:30am; an extended checkout may be available by arrangement

No Smoking:

  • The Caledon is a no smoking house - both bedrooms and public areas and of course the dining room. Should you choose to ignore this policy, you will be asked to leave and charged in full for your booking plus an additional £100 for specialist cleaning to your room. Payment will be taken from the card used to secure the room/s plus the card fee.

Damage:

  • Damage to The Caledon, whether reported or not will be charged using the card details given to secure the booking.

  • Unfortunately this includes replacement mattress costs for bed wetting. Please ask for waterproof mattress protector if you are in any doubt.

Pets

  • Although we appreciate our animal friends, pets are not allowed at The Caledon. Sorry!

Self catering Lettings:

  • For self catering lets, and some regatta events, a 25% deposit is required at time of booking and the remainder 8 weeks prior to arrival.

By booking you accept the above terms and conditions.